Access to and use of the information on this website is subject to your acceptance of these site Terms and Conditions. All Bookings made through this site will be subject to the relevant booking Terms and Conditions.

This booking arrangement is between us, villaparade.com and you the customer. Except in the case of the package holidays we act only as an agent for the service providers featured and advertised on this website. Your contract for these services is made directly with the supplier and not with villaparade.com. The service providers may also have further conditions which are in addition to our booking terms.

As a condition of use of this website you agree to be bound by the following obligations, including without limitation. You warrant that you are 18 years or older and have legal authority to use this website in accordance with these conditions. You agree to be financially responsible for any charges or fees that arise out of your use of this website. In addition you also warrant that all information you provide about yourself or anyone else shall be true and accurate.

Access to this site is conditional on your agreement that all information contained in it and all matters which arise between you and us will be governed by English law. Access is also conditional upon your agreement that any dispute or matter which arises between you and us will be dealt with exclusively by the Courts of England and Wales.

The information on this website may contain inaccuracies and typographical and other errors. The information and/or prices are updated from time to time and therefore may at times be out of date. While we make every effort to ensure the accuracy of all such information and prices, unfortunately errors do occasionally occur. You must therefore ensure that you check all the details of the chosen services at the time you make your booking. In the event that an incorrect price has been entered in error, any booking made based on such incorrect price will not be valid. You will be advised of the mistake at the earliest opportunity and you will then have the option either to pay the correct price for the travel arrangements or to cancel and receive a full refund of any monies you may already have paid.

Booking and purchase conditions contain limitations and exclusions of liability to any person(s) who books and/or takes any of the holidays and/or travel arrangements advertised on this Site. Cancellation and amendment charges are payable if a booking or other purchase is cancelled or amended after it has been confirmed. It is your responsibility to ensure that all of the details of your chosen services and any personal details you enter are correct and we cannot be held to be responsible for your errors or mistakes. If you want to change any details after we have sent you an email confirmation, we will use our best efforts to assist you; however the service provider is not obliged to make any changes. All changes will only take effect if confirmed by email.

Where you are booking on behalf of a group of people you agree that you are responsible for their behaviour during your stay. We on behalf of the service provider reserve the right to cancel the services booked at any time if the behaviour of you or any member of your party is deemed inappropriate. No refund or compensation will be given in these circumstances. You will also be responsible for making all payments due for all members of your party and for keeping them informed about travel and other relevant information. It is your responsibility to ensure that you have adequate insurance cover for your stay. Neither we, nor our suppliers will accept any liability for loss of or damage to personal items whilst using any of the services booked. This website contains links to other websites. These other websites are not operated by us and are not under our control. We are not responsible for the content of such websites. We provide these links for your convenience only, but do not monitor or endorse the material on them. We cannot accept any liability whatsoever and howsoever arising in relation to any such other websites, or in relation to any material or information appearing on them.

We make no warranty that this website is free from infection by viruses or anything else that has contaminating or destructive properties.

The carriage of passengers and their baggage is subject to provisions of the Warsaw convention (as amended if applicable) national legislation and the carriers conditions of carriage. Please note that airlines have their own rules and regulations with regard to e-ticketing. We cannot be held responsible for non-compliance with these regulations and strongly recommends that you check these details with your airline in advance of travel. In order to process your booking application, we will need to process personal information about you and other members of your party. We will treat this information in accordance with the requirements of the Data Protection Act 1998. Unless we have your consent we will only disclose personal data to third parties if this is required for the purpose of fulfilling your booking, this is subject to the proviso that we may disclose your data to certain permitted third parties, such as our own professional advisors, who are bound by confidentiality codes, and when we are legally obliged to do so. We retain and use your personal information to provide you with a personalised service and if you give us your permission, to give you details of offers which may be of interest. If you do not wish us to do so please let us know by sending us an email to enquiries@villaparade.com. We may also use the information to process any transactions and for internal analysis and administration.

Customer Name is committed to ensuring that the information you provide is secure. Any sensitive information that you provide is protected using SSL technology, which is the industry standard. This encrypts your personal information, including your credit card details so that it cannot be read as it is sent over the internet. Once your transaction is completed, your personal information is stored on a secure computer, so that it cannot be accessed across the internet.

All confirmed bookings are subject to cancellation charges on a sliding scale. However there is 100% cancellation charge applicable if you have booked a flight either using a low cost airline or a scheduled airline. Please call for exact charges. If you wish to cancel your holiday we require written confirmation from the lead passenger, once we receive this we can begin the cancellation process. It is in your best interest to advise us as soon as possible to avoid heavier cancellation/amendment charges. Some amendments are treated as cancellations and we suggest that you contact www.villaparade.com as soon as possible. (N.B Please note some holiday arrangements are non-refundable and non-changeable e.g. scheduled airfares.)

Please note also that in the event that we sell the whole, or a substantial part of our business, your details may be transferred to the owner of the new business for the purposes of continuing to provide the services currently provided by Customer Name.